All orders are thoroughly checked before leaving our premises. On receipt of your order we request that you check the items as soon as possible. If you are unhappy with your order for any reason, please contact us on 0117 9803528 or firstname.lastname@example.org. Please have your order number ready when you contact us as it will allow us to find your order quickly.
If you are unsatisfied with your order in any way or reason, please return it to us within 14 days of delivery for a refund or exchange. The item must be unused and be suitable for re-sale. Sale or reduced-price items are non-returnable and non-refundable. Postage costs for returning items to us cannot be refunded, unless the item is faulty or damaged.
We recommend that you send your order back to us using a tracked delivery service as we cannot be held responsible for any parcel lost during transit to us.
Our returns address is:Sue Gregor
37 St Lukes CresentBristol