If you are unsatisfied with your order in any way or for any reason, please return it to us within 14 calendar days of delivery and a refund will be paid or an exchange made within 14 calendar days after the return of the goods (or after evidence is provided that they were returned).
The item must be unused and be suitable for re-sale. Postage costs for returning items to us cannot be refunded, unless the item is faulty or damaged.
We recommend that you send your order back to us using a tracked delivery service as we cannot be held responsible for any parcel lost during transit to us.
Our returns address is:
7 Sion Lane, Bristol BS8 4BE
Once your item has been returned, we will inspect it and take the necessary action as soon as possible.
If any item you receive from us arrives damaged, please contact us as soon as possible on 0117 9803528 or by email at email@example.com. We will then advise you on the best course of action. In most cases we will ask you to return the item to us for an exchange or refund. But, please do not return a damaged order to us without contacting us first. We will refund the cost of posting the item back to us.
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