During the Royal Mail Postal Strike, Everything will be sent via FedEx.

RECORDED DELIVERY: orders received after 3 pm will be posted the next day and may take 2–3 working days to arrive. You can track your item on the Royal Mail website.

SPECIAL DELIVERY: orders received after 3 pm may be posted the following morning and so will arrive by 1 pm on the second working day following the order. 


COURIER  SERVICE: 3- 10 days  (Depending on the country it is sent to) Shipped within 48 hours as have to book a collection by the courier. We use FedEx or DHL or Recommended couriers for specific country

NB: EUROPEAN UNION  Countries may be charged VAT on items on arrival.

FRIDAY ORDERS - SPECIAL DELIVERY: orders received on a Friday may not be delivered until Monday as some post offices do not re-delivery SPECIAL DELIVERY unless a £24 premium is paid.

TRACKING NUMBER: A tracking number will be sent, for all items, when the goods are dispatched. If you need it urgently please email me when ordering and ask for next-day delivery: hello@suegregor.com

CURRENCY: A currency converter is available on collection pages to indicate what an item will cost in your local currency. Sue Gregor processes all orders in GBP. While the content of your cart is currently displayed in your local currency, you will checkout using GBP at the most current exchange rate.


CANCELLATIONS & RETURNS: Returns are accepted up to 28 days after purchase if in perfect condition. A full refund will be given once the items are received and inspected by Sue Gregor.


1. Credit/Debit Card — Go to check out when on the Paypal payment page. Click on the lower link to pay by card.
2. Your Own PayPal account — Go to check out. When on the Paypal payment page, log in to your PayPal account.
3 By Cheque — Contact Sue Gregor by email at hello@suegregor.com if you would like to pay by cheque.
4 By BACS payment — Contact Sue Gregor by email at hello@suegregor.com if you would like to pay by BACS.